Privacy Policy

1. Introduction

Greetings, and welcome to Dawfine. At Dawfine, we value your privacy; thus, Dawfine handles personal information in a secure and responsible way. The purpose of this policy is to explain how we collect, use, and safeguard your personal information in accordance with the Hong Kong Personal Data Ordinance (PDPO).

2. Definitions

  • Personal Data: Any information relating to an identified or identifiable individual as defined by the PDPO.
  • Data Subject: an identified or identifiable individual for whom the data is being processed by Dawfine.
  • Processing: any operation or set of operations that is performed on personal data or on sets of personal data, whether or not by automated means, such as collection, recording, organization, structuring, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, alignment or combination, restriction, erasure or destruction.

3. Information We Collect

  • Personal Identification Information: This includes your name and address, your delivery address, and your payment information.
  • Technical Data: This includes the Internet protocol address, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform, and other technology on the devices that you use to access our website.
  • Usage Data: This includes information about how you use our website, products, and services.

4. Use of Your Information

We will use this information for:

  • Providing Services: Ensuring performance and fulfilling of orders, storing records of your orders, and providing you with support and service.
  • Website Improvement: To analyze information to improve our website, to ensure that the content is presented in the most effective manner for you.
  • Marketing: Subject to your prior expressed consent, we may use personal information to personalize marketing materials and to communicate with you.

5. Legal Basis for Processing

We process your personal data on the following legal bases:

  • Consent: The explicit consent for precise purposes.
  • Contract: To carry out our contractual obligations to you.
  • Legal Obligation: In all the cases of compliance with legal obligations.
  • Legitimate Interests: For our legitimate business interests; we pursue like improving our services and website.

6. Operational Data Protection for Children

Our website is not targeted at children under the age of 13. We do not knowingly collect personal data from children. If we become aware that we have inadvertently received personal data from a child under the age of 13, we will delete such information from our records.

7. Your Rights

Under the PDPO, you have the following rights:

  • Access: To request access to your personal data.
  • Rectification: Asking for correction in case there are errors or omissions with regard to your personal data
  • Erasure: In some particular situation, it is asking for your personal data to be deleted
  • Objection: In certain situations, you can object to the processing of personal data.
  • Data Portability: This gives you the right to ask for your personal data to be transferred to another organization under certain conditions

8. Data Security

We put in place appropriate technical and organizational measures to protect your personal data against unauthorized access, accidental loss, destruction, or damage, including encryption, access controls, and secure storage.

9. Data Retention

We will retain your personal data for no longer than is necessary to fulfill the purpose for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements.

10. Contact

If you have any questions or queries regarding our service or privacy policy please feel free to contact us at: [email protected].